Returns & Exchanges

At Original's, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 14 days of delivery provided they are in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to select the items you wish to return, or contact our customer service team with your order number.

• 2.
  Pack the Items

  Place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund or exchange.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.